Privacy Policy
Crampy Slide (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or interact with our services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
- Information We Collect
We may collect the following categories of information when you use our website:
- Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party gateways; we do not store your card details)
- Account Information
- Login details (username, password – encrypted)
- Order history
- Wishlist items
- Automatic Data (Cookies & Tracking)
We automatically collect:
- IP address
- Device information
- Browser type
- Location (approximate)
- Pages visited
- Time spent on site
- Communication Records
- Messages sent through email or contact forms
- Customer support interactions
- How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and confirmations
- Improve website performance and user experience
- Respond to inquiries and provide customer support
- Detect and prevent fraudulent activity
- Send promotional messages and product updates (only with your consent)
- Comply with legal and regulatory obligations
- How We Share Your Information
We do not sell or rent your personal information to third parties.
However, we may share necessary information with:
- Service Providers
- Payment processors
- Shipping and logistics companies
- Website hosting platforms
- Marketing and analytics partners
Each third-party service provider is required to protect your data and use it only for service-related purposes.
- Legal & Compliance
We may disclose information if required by:
- Law enforcement
- Court orders
- Government regulations
- Cookies and Tracking Technologies
We use cookies to:
- Improve site functionality
- Save your preferences
- Enhance shopping experience
- Analyze website traffic and performance
You may disable cookies in your browser settings, but doing so may affect certain website functions.
- Data Security
We use industry-standard security measures to protect your information, including:
- Encrypted data transmission (SSL)
- Secure payment gateways
- Restricted access to personal data
- Regular security audits
While we implement strong security practices, no online transmission is 100% secure.
- Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Request limits on how your data is used
To exercise your rights, contact us at [email protected].
- Data Retention
We retain your information only as long as needed for:
- Order fulfilment
- Legal and tax requirements
- Customer service
- Business operations
After retention periods, your data is securely deleted.
- International Transfers
Because we ship globally, your information may be transferred across borders for:
- Order processing
- Payment verification
- Customer support
We ensure all international transfers follow applicable data protection laws.
- Third-Party Links
Our website may contain external links. We are not responsible for the privacy practices or content of third-party sites. We advise you to review their privacy policies.
- Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from minors. If such information is discovered, we will delete it immediately.
- Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
- Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: [email protected]