Terms & Conditions

Last Updated: 17 Dec, 2025

Welcome to Crampy Slide (“we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your use of our website, services, and all purchases made through our platform.

By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue use of the site immediately.

 

 

  1. General Information

Business Name: Crampy Slide
Address: 18 Olukoleosho Street, Ikeja, Lagos
Email: [email protected]
Phone: 09035218189

Crampy Slide is an e-commerce company specializing in the sale and shipment of mobile phones and accessories worldwide.

 

  1. Eligibility

To use our website or make a purchase, you must:

  • Be at least 18 years old, or have parental/guardian consent
  • Have the legal authority to enter into a binding agreement
  • Provide accurate and complete information for all transactions

 

  1. Account Registration

To access certain features, you may create an account. You agree to:

  • Provide accurate, current information
  • Keep your login details confidential
  • Notify us immediately of unauthorized access or breaches

We are not responsible for losses arising from unauthorized access due to your negligence.

 

  1. Products & Descriptions

We strive to provide accurate product descriptions, images, and specifications. However:

  • Actual colors may vary slightly due to device screens
  • Product availability may change without notice
  • We reserve the right to discontinue any product at any time

If a product is mispriced or incorrectly described, we reserve the right to:

  • Cancel the order
  • Notify you and offer alternatives

 

  1. Pricing & Payment

All prices on our website:

  • Are listed in your chosen currency
  • Are subject to change at any time
  • Exclude shipping fees unless stated otherwise

We accept secure online card payments and other approved methods displayed at checkout.

You agree to provide accurate billing details and authorize us or our payment partners to process transactions.

 

  1. Order Processing & Acceptance

When you place an order:

  1. You receive an order confirmation email
  2. We review the order for accuracy and availability
  3. We reserve the right to accept or reject any order
  4. If rejected or cancelled, we will refund any payment received

Reasons for cancellation may include:

  • Out-of-stock items
  • Failed payment verification
  • Suspicion of fraudulent activity
  • Errors in product information

 

  1. Shipping & Delivery

We ship globally. Shipping times vary depending on:

  • Destination country
  • Courier
  • Customs processes

We are not responsible for:

  • Delays caused by couriers
  • Customs clearance issues
  • Incorrect addresses provided by the buyer

For full details, refer to our Shipping Policy.

 

  1. Returns & Refunds

We aim for customer satisfaction. You may request a return, replacement, or refund under the conditions stated in our Returns & Refund Policy.

We reserve the right to inspect returned items before issuing refunds.

 

  1. Intellectual Property

All content on our website—including logos, text, videos, images, product descriptions, and graphics—is the intellectual property of Crampy Slide.

You may not:

  • Copy
  • Modify
  • Distribute
  • Sell
  • Publish

any content without our written consent.

 

  1. User Conduct

You agree not to:

  • Engage in fraudulent activities
  • Misuse our website or services
  • Post harmful, defamatory, or illegal content
  • Interfere with security features
  • Attempt unauthorized access to systems or data

Violation of this section may result in account suspension or legal action.

 

  1. Third-Party Links

Our website may include links to external websites. We are not responsible for:

  • Their content
  • Their policies
  • Their actions

We recommend reviewing their terms before use.

 

  1. Disclaimer of Warranties

Our website and products are provided “as is” and “as available” without warranties of any kind, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

We do not guarantee uninterrupted service or error-free operation.

 

  1. Limitation of Liability

To the maximum extent permitted by law, Crampy Slide is not liable for:

  • Loss of data
  • Loss of profits
  • Shipping delays
  • Device incompatibility
  • Unauthorized access
  • Any indirect or consequential damages

Our total liability is limited to the amount you paid for the product or service.

 

  1. Indemnification

You agree to indemnify and hold Crampy Slide harmless from any claims, liabilities, damages, or losses arising from:

  • Misuse of our website
  • Violation of these Terms
  • Infringement of third-party rights

 

  1. Privacy & Data Use

Your privacy is important to us. By using the site, you acknowledge and agree to our Privacy Policy, which describes:

  • How we collect data
  • How we use it
  • How it is protected

 

  1. Termination

We may suspend or terminate your account or access if:

  • You violate these Terms
  • You engage in fraudulent or harmful behavior

Termination does not waive our right to pursue legal remedies.

 

  1. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved under Nigerian jurisdiction.

 

  1. Changes to These Terms

We may update these Terms occasionally. Changes take effect once posted on this page, with the updated date indicated above.

 

  1. Contact Us

For questions or concerns regarding these Terms, contact us:

Address: 18 Olukoleosho Street, Ikeja, Lagos
Email: [email protected]
Phone: 09035218189